What is TrueFiling?
TrueFiling is a 24x7 Web-based e-file and e-service solution for courts, law firms and self-represented filers. It expedites justice by reducing paper handling and travel time and improves the court's internal processes through electronic workflow.
The solution supports all
case types for Appellate, Circuit , Superior, District and
Probate courts and integrates with
the court's Case Management
System (CMS) and Enterprise
Content Management (ECM) system
to create a true Paper-on-Demand
court environment. TrueFiling is
based on industry standards and is
Oasis ECF conformant.
How Does It Work?
First-time users follow a simple
registration process, providing contact
information, email address and a
secure password. After logging in, the
user selects from a list of participating
courts and then elects one of three
- Submit a case-initiating document
- File into an existing case
- Serve parties without filing
For case initiation, the system provides
the necessary forms for the user to
complete online. The user enters party
and complaint information according
to the case type selected and can
then attach any number of supporting
documents to the filing.
When filing into an existing case, the
user first searches by party or docket
number and then attaches the required
documents. Parties can be added
for optional electronic service, which
delivers an electronic link to courtstamped
documents via email. Users
may perform electronic service on
documents that are filed with the court
or on unfiled documents.
TrueFiling offers a modern Web
interface that is intuitive and fully
integrated with multiple courts.
A single user account can file to
multiple courts. Communication with
the court and filing status are readily
available to the user through the eFiling
Event notifications and status changes
are delivered to the user through email.
The eFiling portal manages all billing
transactions and account reconciliation
with the court. ImageSoft provides
first-level support, minimizing resource
commitment from the court.
Why Use It?
TrueFiling improves overall efficiency for
the court and filer. The most immediate
benefit is a reduction in the volume of
paper documents handled. This results
in less need for and better use of court,
clerk and law firm resources and greater
confidence in the completeness of the
case file due to fewer lost or misplaced
For the filer, TrueFiling also saves
considerable time and expense by
eliminating travel. Past filing can
be searched, and electronic service
reduces postage and paper handling
costs. Users of the 7x24 solution find
it both convenient and transparent
resulting in more efficient handling by
ImageSoft reduces administrative
overhead associated with eFiling by
providing centralized support, account
administration, billing and payment,
electronic service, and online training.